3 weeks ago
I have a small usage charge of 85p but no listing in the bill. How can I avoid this in future if there is no detail of the number called?
Thanks for your post
This looks like a call charge form a landline
It will be on the bill you received under Usage Charges
More than likely it will have been a call that has lasted over 60 minutes
Free calls are for up to an hour
If you can check your bill and see please
2 weeks ago
I have previously had them listed and understand the way it works but on this occassion there is no mention of the call number or reason anywhere within the bill.
Good morning @PepeTRFC
Thank you for coming back to us.
I can take a look into things for your from this end should you wish?
I will pop you over a PM so that I can get some account information.