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Unsolicited calls

Hi, keep getting calls from this number 08001836408 and +8001836408, claiming to be from Virgin media and that I need my broadband box upgrading... I've just had it replaced by yourselves. So I'm guessing this is a spam call. Please advise as the calls are becoming annoying.

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Re: Unsolicited calls

Hi scooby5654,

 

Thanks for your post and welcome. 

 

I'm sorry you're getting calls from this number. It is a genuine Virgin Media number. 

 

I understand you've already replaced your box recently so you wouldn't need another one.

 

Have you updated all of your marketing preferences with us? You can do this via your online account here.

 

Thanks

 

Melissa 

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