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Emma2020
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Unimpressed

Does anyone feel let down by this service? I was assured that the WiFi would be strong enough to support my mums granny flat! Have had to spend 80.00 on a phone booster just so the phone will work in her house and now need to by a booster so she has Internet! I cant believe i am saying this but talk talk was so much better and cheaper! Any suggestions on a booster?

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Anonymous
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Re: Unimpressed

forget a booster. get a better wireless router. Also i assume you didn;t mean to post htis in the home phone forum
Corey_C
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Re: Unimpressed

Thanks for your post and welcome to the Community Forums, Emma2020,

 

Sorry to hear that you have been having WIFI issues. Have you tried, the Connect App to see if there are any blackspots in the home or if the connection needs optimising? virg.in/connectapp

Is the hub out in the open or enclosed in a cabinet or behind other devices? Our WIFI page might also be helpful. https://www.virginmedia.com/help/virgin-media-no-wifi-connection

 

Cheers,

Corey C

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