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Mumsphone
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Unexpected landline calls at midnight

Hi, since Saturday my Mum's phone has rung at midnight every night. It rings long enough to wake her up but not long enough for her to answer (she is 90 and can't move fast). When she does a 1471 the midnight call is not there, it gives the details of my call the previous afternoon. We have independantly checked 1471 with other calls and that appears to be working correctly on her line.

Has anyone any ideas of the cause or how to stop it?

Thanks

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John_GS
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Re: Unexpected landline calls at midnight

Hi Mumsphone, thanks for posting and welcome to the community. I am sorry to hear of the landline troubles and am eager to help you with this.

 

On the phone, is there a feature on there called 'Reminder call' and if so is it enabled and as such the cause of this?

 

Does your Mum have a spare landline phone to plug in just to ensure it's not the actual handset doing this as well?

 

How many rings does the phone call last for or does it differ?

 

Kind regards,

John_GS
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