Virgin Media Community

[juliemartin]

My 85 year old father has started being charged for an alarm call on his landline , has anyone got any idea how to cancel it as over the course of a month he has been charged £30 on top of his payment plan

[Paulina_Z]

Hi @juliemartin,

Welcome to our Community Forums! Thank you for your first post and I'm very sorry to hear that your father is having issues with his billing. We can understand how frustrating this can be.

I'll be more than happy to look into this further for you via Private Message. I'll send you a Private Message to confirm a few details.

Please keep an eye out for a purple envelope at the top right corner of your Forum page. I'll be in touch soon.

Thank you.