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123458
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Unable to view my Virgin Media Bill

For about 2 weeks, when I try to view my Virgin Media bill I through the link on My Account page I get the message "Sorry, we have a problem", "Either the link you clicked is broken, the page has moved or you typed the address wrong."

Anybody else having issues?

 

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Zoie_P
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Re: Unable to view my Virgin Media Bill

Hi 123458,

Thanks for your post, 

Are you using a browser or an app? If it's the browser what browser is it ? If the app what device do you have?

Zoie

Zoie
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123458
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Re: Unable to view my Virgin Media Bill

Hi Zoie 

Thanks for your reply. Its using the google browser on my Chromebook. Never had any problems until a few weeks ago. 

 

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123458
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Re: Unable to view my Virgin Media Bill

Zoie - sorted. I guessed your next question would be had I cleared my Cookies so I cleared them on my Chromebook and its ok now. Thanks for pointing me in the right direction 🙂

Have a good day

 

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Corey_C
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Re: Unable to view my Virgin Media Bill

Thanks for your reply and update, glad to hear it's been sorted.

 

Cheers,

Corey C

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