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Unable to reply to text for more infomation

Joining in

I have received a text message asking for further information regarding porting my old phone number to virgin. But cannot send the reply to start the chat. Normal text messages are workings



Forum Team
Forum Team

Hi @Retties


Thank you for your post and welcome to our community.


I would be happy to look into this further to see what information we require.


I will send you a private message so I can do this securely.


Please look out for the purple envelope in the top right of the page and pop me a reply  when you can. 

Vikki - Forum Team

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