hi I found out after missing an important call concerning my 89 year old Mum’s health, that I now have a free voicemail service on my landline. I did not request this and would like it disabled. Can someone please tell me how I do this? The information I have found on the internet is incorrect thanks
Thanks for your post and welcome to the forums. It's great having you on board with us in the Community.
When you join Virgin Media or move your telephone number across to us, the Free Voicemail service we offer is automatically added. This is usually reflected in the contract we send you too.
We are able to get this disabled for you if you would prefer though. In order to do that I will need to pass through data protection with you. I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right hand side of the page to access your inbox.