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markharty69
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Turn off my voicemail

I have phoned customer services 3 times for my resolve at no avail.  I wait for just under an hour for the person on the other end not having a clue what to do. 1 said they will send a engineer to turn off my voicemail.  🤣🤣🤣

Could you please get my voicemail deactivated. 

My original query was that my phone only rings a few times then the voicemail kicks in . So I am just missing calls all the while. Pointless having a phone if no one leaves a message. Please Help...😡😡😡

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ccranstone
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Re: Turn off my voicemail

Sorry to butt in but I am looking for the same solution, my phone only rings 3 or 4 time before voicemail (free version) kick in and I want to switch off the feature and use my own answering machine.

Help pages are unhelpful and there appears to be no simple way of contacting VM for such a lowly issue.

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Zak_M
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Re: Turn off my voicemail

Good morning @markharty69 

 

Welcome to the forums and thank you for taking the time to post. 

 

So that I can assist you further, I am going to need to drop you a PM for some account information. 

 

Kind regards,

Zak_M 

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Zak_M
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Re: Turn off my voicemail

Good morning @ccranstone 

 

As advised above, we are able to assist you with this, I will need to drop you a PM so that I can get some account information. 

 

Kind regards,

Zak_M

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John_GS
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Re: Turn off my voicemail

Thanks for joining us on PM @markharty69

 

Just to update the thread, the voicemail was turned off 🙂

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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