Virgin Media Community

[ihutch]

Hi

We have just migrated the virgin media landline over to the fibre network but in the switch over process, it was necessary to do a callback and the result was that the 1571 voicemail service got activated.

We still use a traditional physical messaging "answer phone"  and so please could someone deactivate 1571 on our account please.

Regards

John

[Steven_L]

Hey @ihutch,

Welcome back to the community and thanks for taking the time to post.
Yes I can arrange for the 1571 service to be removed from your line here but would need to confirm a few details via a private message, that I will drop over in a moment.
Please look out for the private message and we can get started.
Regards,
Steven_L