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Ant8
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Turn off landline voicemail

Good morning,

 

Is somebody able to help me turn off the Virgin landline voicemail feature?

Also, if I do do this, is it possible to listen to the messages which were recorded before the turn off?

If yes, how would I listen to these messages?


Thank you, sorry for the cluelessness!

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Paulina_Z
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Re: Turn off landline voicemail

Hi @Ant8,

 

Welcome back to our Community Forums! Thank you for coming back to us and for making us aware of your query!

 

We're more than happy to help you with your voicemail query! 

 

You can take a look at our website on How to Use Your Voicemail -  where you can see how to listen to your messages. 

 

Please let us know how you're getting on and if you need any extra help.

 

Thank you,

Paulina_Z
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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Ant8
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Re: Turn off landline voicemail

Hi Paulina 

thanks for your answer but this does nothing at all. After pressing #75 and then the call button the line is silent then goes dead after 20 seconds. This is really becoming a nuisance, I do not want this feature on my landline package, how can it be removed?

Thanks,Anthony

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Serena_C
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Re: Turn off landline voicemail

Hi Anthony,

 

Thanks for getting back to us, I would like to remove the feature for you, I shall send you a private message now to obtain the details required. Please look out for the purple envelope in the top right corner and get back to me when you can 🙂

 

Kind regards,

Serena

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doughorrigan
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Re: Turn off landline voicemail

Hi,

That's total rubbish. #75 does absolutely nothing.

WHY DON'T YOU JUST HAVE THE OPTION IN VOICEMAIL TO TURN IT OFF?

I'm sick to death of people telling me they've left a voicemail but I'm completely unaware of it because Virgin can't be bothered to tell me.

The voicemail service is pathetic and I want to turn it off.

Yours, disgusted,

Doug Horrigan

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John_GS
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Re: Turn off landline voicemail

Thanks for posting @doughorrigan

 

Are you wanting to remove the voicemail from your landline or mobile?

 

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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doughorrigan
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Re: Turn off landline voicemail

Yes

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John_GS
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Re: Turn off landline voicemail

Which one please, landline or mobile?

 

Best,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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