so my landline was not working
virgin guy attends and in my absence suggests he's run the diagnostic outside and all is well
wrong i had split wire on front , not happy.
so i call an independent professional, namely someone that knows what he is doing.
and its sorted, then i discover voicemail is on , not happy , and rather disgruntled with virgin as a whole.
if this voicemail is not turned off within 48 hours then I'm cancelling our package, fed up with having to jump through hoops to sort the most simple tasks,
SORT IT OUT AND LISTEN TO YOUR CUSTOMERS