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Transferring landline number from one VM account to another

flobbytobby
Just joined

on ‎12-02-2023 16:23

Hello Virgin Media community,

I have a query regarding the transfer of landline numbers. 

I am have to cancel my VM account at one property, but want to keep the current landline number and transfer it to my son's VM account at a different address. He as VM broadband but no landline.

Is this possible? And if yes, what is the best way to go about it? They have just been sending me in circles over the phone

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2 REPLIES 2

nodrogd
Very Insightful Person
Very Insightful Person

on ‎12-02-2023 17:15

This is not porting (ie. the same person keeping the same number when moving to a DIFFERENT provider). You have no rights to give a number to someone else, so its unlikely VM will entertain it.

VM 350BB 2xV6 & Landline. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Cable customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ayisha_B
Forum Team
Forum Team

on ‎12-02-2023 17:24

Hi @flobbytobby 👋,

Welcome to our Community Forums and thanks for your post. 

I'm afraid we would not be able to transfer your landline number to a different account holder at another address.

If you have any further questions, let me know. 

Ayisha_B
Forum Team

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