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Dottydoris
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Transfer of old landline number to Virign

Just changed from BT to Virgin and was asked if I wanted the number transferred which I said yes to.  But how long does this take !  The engineer said it should be done already, but I still have a temporary number,  Thsnks for any help in advance

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DJ_Shadow1966
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Re: Transfer of old landline number to Virign

Hello

Once your VM line is active as long as the BT line and account are still active then will take no more than 10 days, if your BT account has a cancellation order on it then you will need to contact BT to hold the account as they will refuse the port if there is a cancellation order. This is all in line with the Ofcom rules.

Regards Mike

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