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Transfer of Landline number

Hi

Can anyone advise how I get my landline number transferred? Or find out if it is in progress...

When I signed up to Virgin I requested my number be moved and I also asked my old provider if they would release the number at end of contract. 

However, nothing has happened and I'm unsure if this is actually in process or not? Really don't want to have to go through the headache of changing my number with everyone!

Thanks

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Forum Team
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Re: Transfer of Landline number

Hi there my name is Pawan Paul I am a virgin media technician

The easiest way to get a hold of someone is to message our first-line support on our live online chat. They are the best chance of getting someone to fix this issue.or contact our customer service 

 

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!


Here to help! I'm a technician helping out whilst working from home. Find out more


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Very Insightful Person
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Re: Transfer of Landline number

First thing. Is your old provider still active and you have not requested to cancel your old phone number.

If so then you just need to ask VM to request the number.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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