Virgin Media Community

[Nick--C]

I transferred to Virgin some time ago.  For various reasons I kept my BT phone line but would now like to transfer this to my Virgin home phone account.  I cannot find any guidance on this on the online help but I note that others have been helped to do this through posting on this forum. Could someone on the forum team help me please?

[Steven_L · Accepted solution]

Hey @Nick--C,

Welcome back to the community and thanks for taking the time to post your issue on the forums.
I would be happy to take a further look into this for you but would need to take a few details via private message to get through account security.

Please look out for my message and we can get started.

Regards,

Steven_L

[Nick--C]

Great - thank you

[Steven_L]

You're very welcome @Nick--C and the private message should be with you now.

Thanks,

Steven_L