Has anyone else had the landine transfer saga from Sky to Virgin.
its now almost 3 months since i moved to Virgin and my buisiness number still hasnt been ported over.
Both parties are blaming each other.
Thanks for posting on our community forum!
Are you porting the business number to a residential account?
New around here? To find out more about the Community check out our Getting Started guide
Yep in same boat although I'm only just over a month . . . clearly from a quick google search and ongoing issue
Sorry to hear that
What number are you porting over
And what was advised by our staff when you requested this
Are both lines still active
Im resindental, been on the phone all day trying to get the number transferred.
No joy as yet have had to request my number be re activated by Open Reach
Porting a residential to residenial, but the landline number is used for my building company
Just so We get this right
The number you want to port over is with BT its active and a residential number
It was with Sky, but Virgin for some reason didnt port the number in time, now it needs to be re activated by Open Reach
Have you been in touch with Open Reach to activate this
As we need an active to active line to process the port
One of your team from Manchester has put in a request to Open Reach today.
Watch this space to see how long it takes them to respond and if it will be successful!!
Spent hours on the phone today to various members of Virgin staff only 2 out of 6 knew what they were doing.
3 Americans didnt have a clue one thought an 0208 number was a mobile??