Hello, if you can send me a private message with your account number and are code/postcode and i will look into this for you
I will also need your virgin phone number if you have it and the BT number you wish to bring over.
To send a PRIVATE MESSAGE please hold over my name until the option send message pops up.
Zoe
If I've helped in any way, please give me Kudos and mark my response as a helpful answer!
Fancy £50 off your bill? Ask me how and you might just get it!
I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such
Here to help! I'm a technician helping out whilst working from home. Find out more