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To remove 1571 feature

Spoke to to various operators finally got to technician option told to remove 1571option. Phone me back to say it’s done. This week find a message on 1571 rang again waited 2hours on phone as before got through technician first he couldn’t understand as asked me why I wanted to remove that feature. Explained twice and still didn’t get. So I told in short take that feature from my phone I don’t need it. I have answering machine. He has told me will be removed within 24hr now wait and see. Extremely extremely worst customer   Should have to wait long for a simple query 

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Re: To remove 1571 feature

Good Afternoon Jamnada57,

 

Thanks for coming to our Community Forum and I'm sorry to see that removing this feature has been more of a struggle than it needed to be

 

If you do still seek further assistance with this request since your post on Sunday, do please come back to us and we'll be happy to take this to PM with you

 

Kindest regards,

 

David 

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