My Tivo V6 box is stuck on the start up screen .I've had this problem for nearly two weeks now. I've unplugged it, check cables all the normal things and I'm also phoning Virgin but i'm on the phone for an hour then the call cuts off. I need a new Tivo box but it's been impossible to report it to Virgin. Has anybody else had this problem with their Tivo box?
Sorry to hear about your TV Box not working. Can you confirm whether it's a TiVo or V6 box that is stuck on start up? If you have more than one TV Box, are both like that or just the one? Is there any error message showing on the screen?
I've unplugged/plugged in all the cables and restarted the box. I'm still getting the starting up screen. I've also got 3 flashing lights on the box display. One light is power on light (which flashes white to purple) and the other two flashing lights are green.