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GeorgeRE
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Threshold for itemised landline calls - Need to reduce from 50p

Morning all.

I need to reduce the itemised bill reporting threshold for landline calls to a lower amount than the 50p level set now. Please advise how this is done (can't find an option after log in).

Cheers

George

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HowardML
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Re: Threshold for itemised landline calls - Need to reduce from 50p

50p is the threshold and can't be changed.


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GeorgeRE
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Re: Threshold for itemised landline calls - Need to reduce from 50p

Read elsewhere that it can be changed but i've no idea how to get in touch with anybody at Virgin to ask!
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HowardML
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Re: Threshold for itemised landline calls - Need to reduce from 50p

You may wish it true but that doesn't mean it is true. This is what VM said in October 2019 and it hasn't changed:

https://community.virginmedia.com/t5/Home-Phone/Regarding-phone-call-itemised-bill/td-p/4092016


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