We have a VM broadband package which includes our analogue landline. The Hub 3.0 has two phone sockets which are not yet enabled in my area (North London). The landline has its separate socket.
We will be losing the broadband soon and going phone only and I assume that VM will want their hub back. So what will happen when VM phases out the analogue phone service for a digital one in North London in due course?
Will VM leave the existing hub in place now and swap us over at that time?
Thank you for reaching out to us in our community and welcome, if you do cancel your Broadband before the Switchover and you have already sent up your Hub 3.0 back we would provide a new hub to support the phoneline.
You're very welcome @wm29, unfortunately we cannot confirm any dates at the moment, you will be informed with more than enough notice once your changeover date has been decided, you will be contacted by ourselves to advise this.