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Timmins
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Telephony not working

I have a Virgin Media Hub3. My phone has stopped working after the thunderstorm at the weekend. The Hub is showing Telephony as working but there is no dial tone on my phone. I have checked all the connections. Virgin Media support is not responding to my messages.
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Tom_F
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Re: Telephony not working

Hi Timmins, thanks for getting in touch.

 

Sorry to hear about the issues you've had with your phone service. So we can help further I'll need to contact you via PM and confirm a few details, just look out for the purple envelope icon and we'll take it from there.

 

Tom 

 

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