Just received our new Superhub 4, but the telephony section is disabled and the message on our handset has check phone line
Once a new hub is installed it can take upto 24hrs for the telephone service to be re-activated on the new hub, when was the hub installed ?
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Good morning @SAkers1975
Thank you for taking the time to reach out to us, has the 24 hours lapsed since you installed the hub 4?