Menu
Reply
Sweetpea16
  • 2
  • 0
  • 0
Joining in
352 Views
Message 1 of 4
Flag for a moderator

Telephone

I recently had my broadband and phone installed.

the phone line does not work. I have followed all the information set out on the internet, and yet I still can not get my phone to work. 

I did not received a new cable and therefore using the one supplied by my old telephone providers

please can you assist

regards 

Caleen 

0 Kudos
Reply
David_Bn
  • 7.12K
  • 310
  • 586
Forum Team
Forum Team
346 Views
Message 2 of 4
Flag for a moderator

Re: Telephone

Thanks for your post Sweetpea16, and a very warm welcome to you!

 

Can you please confirm if you're attempting to plug the telephone into the back of the hub?

 

We would seek to issue you with an adaptor that would be placed into the hub and can then accommodate the handset you're using, has this been supplied?

 

Kindest regards,

 

David_Bn

0 Kudos
Reply
Sweetpea16
  • 2
  • 0
  • 0
Joining in
341 Views
Message 3 of 4
Flag for a moderator

Re: Telephone

I have plug my telephone directly into the hub.

no adapter has been supplied.

0 Kudos
Reply
David_Bn
  • 7.12K
  • 310
  • 586
Forum Team
Forum Team
340 Views
Message 4 of 4
Flag for a moderator

Re: Telephone

Thanks for confirming the set up for me

 

We'll seek to have one arranged for you, check out the purple envelope in the top right and corner and I'll arrange for this to be delivered to you

 

Kindest regards,

 

David_Bn

0 Kudos
Reply