Virgin Media Community

[mmj]

...following another brief power cut.

How do I report it and/or get status updates?

[Steven_L · Accepted solution]

Hi @mmj,

Thanks for taking the time to post on our forums.

I have looked into your issue on your account and have tried to fix this issue remotely but we would need to send out a technician to resolve this.

I have arranged for the appointment and you can find all the information that you need about your appointment on your online account and clicking My Account and Track Your Order.

Regards,

Steven_L

[mmj]

Thank you.

[Steven_L]

You're welcome @mmj and please let us know how the visit goes.

Regards

Steven_L