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mmj
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Telephone off again

...following another brief power cut.

How do I report it and/or get status updates?

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Steven_L
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Re: Telephone off again

Hi @mmj,

 

Thanks for taking the time to post on our forums.

 

I have looked into your issue on your account and have tried to fix this issue remotely but we would need to send out a technician to resolve this.

 

I have arranged for the appointment and you can find all the information that you need about your appointment on your online account and clicking My Account and Track Your Order.

 

Regards,

Steven_L

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mmj
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Re: Telephone off again

Thank you.

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Steven_L
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Re: Telephone off again

You're welcome @mmj and please let us know how the visit goes.

 

Regards

Steven_L

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