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Telephone Bill Has Calls I've Never Made

JohnR69
Tuning in

My most recent phone bill shows calls to numbers that I've never made. I live alone and no one else has access to my home phone. One number appears that I did call but it shows the call as having been made on the 6th September but I never even knew the number existed until over two weeks after that date and I never called it until the 21st September. What's going on here? I'd appreciate some input from a member of staff. Also, if anyone else has had the same kind of problem then please let me know.

1 ACCEPTED SOLUTION

Accepted Solutions

Vikki_M
Forum Team
Forum Team

Hi JohnR69

 

Thank you for your post and welcome back to our community.

I am sorry to hear about the concerns you are having with the call charges.

I will send you a private message now.

Please look out for the purple envelope in the top right of the page and pop back to me when you can. 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide


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1 REPLY 1

Vikki_M
Forum Team
Forum Team

Hi JohnR69

 

Thank you for your post and welcome back to our community.

I am sorry to hear about the concerns you are having with the call charges.

I will send you a private message now.

Please look out for the purple envelope in the top right of the page and pop back to me when you can. 

Vikki - Forum Team


New around here? To find out more about the Community check out our Getting Started guide