Telephone Bill Has Calls I've Never Made

[JohnR69]

My most recent phone bill shows calls to numbers that I've never made. I live alone and no one else has access to my home phone. One number appears that I did call but it shows the call as having been made on the 6th September but I never even knew the number existed until over two weeks after that date and I never called it until the 21st September. What's going on here? I'd appreciate some input from a member of staff. Also, if anyone else has had the same kind of problem then please let me know.

[Vikki_M · Accepted solution]

Hi JohnR69

Thank you for your post and welcome back to our community.

I am sorry to hear about the concerns you are having with the call charges.

I will send you a private message now.

Please look out for the purple envelope in the top right of the page and pop back to me when you can.