Talkweekend v talk more weekend

[jamesBond1]

I am changing package and the new one includes Talk more weekend . I am struggling to see a difference between the old Talk weekend and the new Talk more Weekend package except that the new one includes any Uk mobile calls as opposed to just Virgin Mobiles on the Talk weekend . Does anyone know the answer please ? 

I have just had a very confusing call to customer service advisor with a strong South Eastern accent who spoke very quickly and imported information so quickly I was struggling to follow . I suggested she go more slowly but it made no difference . 

[goslow]

Explained in the drop-downs here

https://www.virginmedia.com/landline

Looks like 'More' includes 0845 and other mobiles that are not VM mobiles (as you have already worked out)

[Natalie_L · Accepted solution]

Hi JamesBond1, 

Thanks for getting in touch wit us here on the Community.

Our apologies for your experience when calling.

For information regarding your home phone tariff, please see the link provided by goslow. 

If you have any further questions, please do let us know and we will be happy to help. 

Thanks, 

[jamesBond1]

Thanks very much . I was struggling to get the info cos I was trying to compare from my contract and another web page which was going slow/ timing out . This page makes it much clearer. Not sure whether it’s just my internet but it is struggling to open pages on VM web site . Many thanks to you and Nat for helping out . 

[Kath_F]

Hi jamesBond1, 

Thanks for coming back to us on this one. We're glad you've been able to get the relevant information now. 

I can see you've already posted about the slow speeds and my colleague has picked this up with you. 

As it is has been picked up, I'll leave you in the capable hands of Ilyas 🙂

Many thanks,