Sorry to hear you are getting charges on your Talk unlimited package. Is this in regards to your landline or do you have a mobile service with us? Also are you getting charged on all calls or particular calls?
Thanks for your reply. I am informed that I was moved to talk weekends in 2018 although I do not remember being asked if I wanted to do that nor being told that was going to happen. I'll just stop using the landline
You probably renewed your contract for all 3 services. Talk Unlimited is a legacy package so cannot be carried over. Most of the new packages excluding the top ones only come with Talk Weekends as standard. So you would have to add Talk More Anytime as an extra & pay the £8 odd add-on cost per month.
VM BB TV Landline. Vonage 2nd line. Freeview/Freesat HD, ASDA/Tesco PAYG Mobile. Customer since 1993
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks