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cleothecat
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Talk Anytime charge for 0345 number

I've been charged £8.50 for a call to a 0345 number.
I'm on the Talk Anytime package so this should be free as stated on this web page:
https://www.virginmedia.com/shop/phone/compare

UK landlines
(numbers beginning 01, 02 or 03, not other numbers such as 084, 070)

Can someone from Virgin please get back to me. Even your complaint form page doesn 't work!!!

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BenMcr
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Re: Talk Anytime charge for 0345 number

How long was your call for - all home phone talk plan calls are inclusive up to 60 minutes, after which you have to redial.
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I work for Virgin Media - but all opinions posted here are my own
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cleothecat
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Re: Talk Anytime charge for 0345 number

Ooops. Yes it was longer than 60 mins. Mouth before brain situation.

Thanks BenMcr

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