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Switchover

Bella22
Just joined

I've received texts re a switchover to fibre telling me to refer to letter or email Virgin have sent for further details.  I've not received any email or letter. What do I do?  What do I need to know.  How can I get in touch with Virgin?

1 REPLY 1

Steven_L
Forum Team
Forum Team

Hey Bella22,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with the switchover process, you can find more information about the switchover here but that won't show the date of your switchover, however I can confirm that via private message, if you haven't been given your date.

Kind Regards,

Steven_L