Hi BlackburnS, welcome to the community! Thank you for getting in touch.
There are a couple of ways to book an engineers appointment. You can either do this by calling the number provided, or we can do this for you - I will just need to send you a PM to confirm a few details first.
You will find the PM in the top right corner of the page, in your Inbox.
We can return to the public thread with an update as soon as possible.
All the best!
Molly
