Switchover adaptor needed

[BarbPA]

My landline is not working and I've been told its due to the new switchover and I need an adaptor to plug into my hub. I have not received an adaptor or an email/letter regarding the switchover. 

[carl_pearce · Accepted solution]

Just a note if you have an older style phone you may need to buy your own adapter, that includes a 'Ring Capacitor'

https://www.broadbandbuyer.com/products/2370-esscable-rjp-bts/

[Travis_M]

Hi @BarbPA

Thanks for posting on our community forum and sorry to hear about the issue with your landline.

I'm going to drop you a private message now to collect some more information and investigate further so we can have this resolved for you, Keep an eye on your inbox for a message from myself.

Regards

[Travis_M]

Hi @BarbPA 

Thanks for joining me via Private Message

Absolutely great to hear that the adapter arrived this morning. Please keep us updated with how you get on once this is plugged in 🙂

[BarbPA]

Hi, 

Just to say my landline is working now I have plugged in my adaptor 🙂