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Cawtey1970
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On our wavelength
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Switching from Wall Socket to Homehub

We have had the landline phone connected to the wall socket for about forever, but see that it is now possible to connect the phone via the Homehub.  Is it a case of just reconnecting to the hub and away you go?  Or does there need to be some jiggery pokery done on the VM side to set this up?

We are looking to replace our existing phone, so seems like a good time to switch over.

Thanks

Cawtey1970

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Jodi_S
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Re: Switching from Wall Socket to Homehub

Hi Cawtey1970,

Thanks for posting on our community forums. It great to hear you'd be happy to change over to our VOIP services. Unfortunately, until you are notified that we are doing the switch over in your area, you will have to use the wall socket for now.

We are doing the upgrade area by area and you will be notified by letter when your area is ready to go.

For more information about the switchover, please check the link here.

Kind regards Jodi. 

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