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on 20-02-2023 19:11
Hello
I have received an email advising of the switch to fibre on 3/4/23 however my phone is downstairs my hub upstairs. How do I get technical help to move the hub. Tried ringing customer services who said I would be charged £25 for the call out.
on 20-02-2023 19:15
Hi watsov
Thank you for your post and welcome back to our community.
We can assist with that here for you.
I will send you a private message now.
Please look out for the purple envelope in the top right of the page and pop me a reply when you can.
Vikki - Forum Team
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