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Switch to fibre - new hub req’d

apriloil
Joining in

Hello,

i’ve received an email saying that I need to request a new hub for the upcoming switch to fibre (home phone).   Have tried calling 150 but can’t get through.  Cane this be arranged on via this forum please?  I don’t need an engineer visit, just the hub as I should be able to set up myself.

Is it possible to tell me which type hub I will receive?  Currently have a superhub 2 which i’ve been really happy with!

will the phone adaptor come at the same time?

many thanks,

Sue

2 REPLIES 2

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Hi apriloil,

Thanks for your post and welcome back to the community.

Given the query you've stated, so we can get this sorted I've sent you a PM.

This message will be present via the envelope icon at the top righ hand side of the forum page.

Regards,

Kain

Kain_W
Forum Team (Retired)
Forum Team (Retired)

Thanks for your cooperation over PM apriloil,

The Hub has been ordered for you now and notifications should be sent within the next 24 hours.

Do let us know if you require further assistance.

Take care,

Kain