I have received many letter informing myself that I shall receive an adapter to connect my phone to my hub. On Monday I received a text message informing me that my phone was now switched over to the other network. But I still have nor received any adapter to connect my phone too.
Could someone advise me as to who or what department to contact regarding this.
Welcome to the community forums.
We are sorry to hear that your home phone has switched over to the new set up without receiving the adapter yet .
I will send you a PM so we can look at getting one sent out.
Please look out for the purple envelope. Thanks
Matt - Forum Team
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