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LFCKEV71
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Switch from Talk More Weekends to Talk More Anytime

Hi i joined last week and on saturday i rang up to change to Talk More Anytime but i just looked and am still getting charged for phone calls so i have just rang up to tell them about it but because i can't remember  my security password they woulded help me

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John_GS
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Re: Switch from Talk More Weekends to Talk More Anytime

Hi LFCKEV71

 

Thanks for posting and welcome to the community.

 

If you're the account holder and failed additional security, what was the resolution of the call please?

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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LFCKEV71
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Re: Switch from Talk More Weekends to Talk More Anytime

nothing i could't carry on the phone call because could't remember my security password
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John_GS
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Re: Switch from Talk More Weekends to Talk More Anytime

Thanks for coming back to me.

 

The team will be able to go through additional security though if you are the account holder.

 

Please do give them another call on 150 / 0345 454 1111 and they can assist further. 

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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