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lever_david
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Super hub2 gui not working

Hi my superhub2 gui has completely stopped working. When I try to access it I get a message saying ‘404 not found’ and ‘file not found’. Any suggestions for a fix please?

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Forum Team (Retired) Heather_J
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Re: Super hub2 gui not working

Hi lever_david, 

Thanks joining us on the Forum 😄

Sorry for the problems you're having in access the Hub settings. I would firstly suggest that you perform a reset. To do this hold something long and thin like an open paperclip into the reset hole firmly for 30 seconds. If this doesn't fix this then let us know and we'll send you a replacement. 

Take care. 

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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lever_david
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Re: Super hub2 gui not working

Hi Heather,

The reset worked for a short period but the problem has returned. Also the 2G WiFi channel has stopped working now as well as not being able to access the GUI. Can you send a new superhub to us please as I work from home and am concerned with the reliability and longevity of this hub. Many thanks, David.

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Forum Team
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Re: Super hub2 gui not working

Hello David, 

 

I am going to send you a private message, if you can reply to that for me, I can look into this for you.

 

Thanks Joe_F

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