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Substitute virgin number with BT one

I have a virgin number I never use. I also have had a BT landline for over 30 years which is known to all my contacts. I'm thinking of leaving BT. Can I transfer the BT number to Virgin, replacing my existing Virgin number.? If so, how? Currently no BT contract

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Re: Substitute virgin number with BT one

Yes, all you need to do is call virgin and tell them you want to port your number from BT

I work for Virgin Media and my posts are my own opinions
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Re: Substitute virgin number with BT one

Hi Delc,

Welcome to forums and thank you for your post 🙂

I am sorry to hear this, we can certainly get this looked at for you, Iif the line is active we will be able to sort this out  I will pop you over a private message asking for some details just keep an eye out for the purple envelope 🙂
thanks,

Zoie

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Re: Substitute virgin number with BT one

Hi Delc,

thanks for messaging with me please keep us posted on your number port, and pop back if you have anymore issues 

thanks 

Zoie

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Re: Substitute virgin number with BT one

Hi,

Just to let you know that the port was completed successfully yesterday. Many thanks for your help.

As a matter of interest only, are you able to explain why your tariff shows an increase of £1 per month between talk weekends and talk more weekends (£20 from £19)  or £8 (£27 from £19) to talk anytime whilst the offers on my account show the increases as being £9.06 to talk more weekends and £13.06 rising to £16.06 for talk anytime?

Regards

Del Colbert

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Re: Substitute virgin number with BT one

Hi Del, this seems odd.

 

Do you wish to change your phone plan?

 

Kind regards,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Re: Substitute virgin number with BT one

Not now. This was a general interest query. I thought I was responding to a PM thread with Zoie_P who had organised a port for me.

Delc

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