Hi @Ian916, thanks a lot for your PM confirming the details requested.
As we're having to submit another request for your landline number, I'm afraid this can take up to 14 days more from that particular date just like you've mentioned - sincere apologies for this.
I think what @nodrogd is querying though, is when you left Plus Net did you specifically tell them to keep your landline number over so we could action the port request? If you didn't advise them you wanted to keep your landline number, they may have deactivated this meaning we're unable to obtain the number - this wouldn't be Virgin Media's responsibility.
However, due to the fact we're waiting on updates now I can't confirm or deny if this is the case or not - please be assured we'll contact you as soon as we can with further updates regarding the number port.