Static noise on phone line

[Lilydon]

My phone line has started to make a loud static/crackling noise. Plugged into master socket with no extension. Swapped out for another phone handset but issue still exists.

Any help much appreciated 

[Steven_L]

Hey @Lilydon,

Welcome to the community and thanks for taking the time to post your issue on the forums.
I’m sorry to hear of the issues that you’re having with your landline at the moment. 

This would need to be looked into by a tech to be resolved, I can arrange the appointment from here but would need to confirm a few details via a private message, that I will drop over in a moment. Please look out for the private message and we can get started.
Regards,
Steven_L
 

[Steven_L]

Thanks for confirming your details via private message @Lilydon.
I have arranged the appointment, and you can track your engineer appointments online. Simply sign into My Virgin Media and you will see your appointments on your account dashboard. However, this can take up to 24 hours to be updated.

Regards,
Steven_L
 

[Lilydon]

Thanks Steven.

I can’t yet see the appointment details (unless I’m missing it). Are you able to confirm what the appointment details are?

[Steven_L]

Yes sure I can do that @Lilydon, please look out for my private message to show your date,

Regards,

Steven_L