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Mobes
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Spam call claiming to be Amazon Prime

Keep getting fake calls from ‘Amazon’ about my Prime account! Have confirmed with Amazon it’s not them!

How can I block them?

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Sasha_W
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Re: Spam call claiming to be Amazon Prime

Hi @Mobes, welcome back to the forum page and thanks for posting this on here. 

Sorry to hear you're getting some scam calls, I can appreciate this is frustrating. 

 

You can find out how to block these calls with this link here   

 

Thanks 

Sasha - Forum Team


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nodrogd
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Re: Spam call claiming to be Amazon Prime


@Mobes wrote:

Keep getting fake calls from ‘Amazon’ about my Prime account! Have confirmed with Amazon it’s not them!

How can I block them?


Buying a phone that filters calls is the only way. Numbers are spoofed (fake) & are quite commonly a clone of an existing legitimate number in order to stop providers blocking them. These numbers are changed by the scammers every few days to circumvent number blocking phones that can only store around 30 numbers.

VM BB TV Landline PAYG mobile. Freeview/Freesat HD, Tesco Mobile. Customer since 1993

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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goslow
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Re: Spam call claiming to be Amazon Prime


@Mobes wrote:

Keep getting fake calls from ‘Amazon’ about my Prime account! Have confirmed with Amazon it’s not them!

How can I block them?


Read this past topic here regarding trueCall devices and BT phones with trueCall built in

https://community.virginmedia.com/t5/Home-Phone/Landline-handset-to-block-unwanted-calls/m-p/4573945...

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