Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Something is being delivered tomorrow

edam
Joining in

‎18-12-2023 23:12 - edited ‎18-12-2023 23:23

It might be something to do with the switch over BUT I already have a adapter, the phone has a RJ11 plug so does not need a adapter and also I have a Hub 3  What else can it be ?

0 Kudos
3 REPLIES 3

Ashleigh_C
Forum Team
Forum Team

on ‎19-12-2023 08:06

Hi there @edam 

Thank you so much for your post and welcome to the community forums, it's great to have you back.

I'm so sorry for any confusion regarding your delivery, to confirm, have we sent an adapter already? Have you been able to check the delivery on your My Virgin Media page?

0 Kudos

edam
Joining in
In response to Ashleigh_C

‎19-12-2023 16:34 - edited ‎19-12-2023 17:09

Just another cord and adapter.

I told them I already have a adapter and cord and that I dont need one anyway  BUT they still send me another on

At least it was not another Hub

0 Kudos

Akua_A
Forum Team
Forum Team
In response to edam

on ‎19-12-2023 16:58

Thank you for letting us know. To best look into this, I am sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. 

Thanks,

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
0 Kudos
Top