Sloppy text from VM

[Declanworld]

Have a look at this exchange by text - I can only guess what they mean:

[Martin_N]

Thank you for that information. 

To confirm, is you hub being run through you hub now?

^Martin

[Declanworld]

If you meant my phone - yes, it's connected to the hub.

[Martin_N]

Thank you for that. 

You would only be able to try the back up line when you have a broadband outage. 

^Martin

[Declanworld]

Well, I've done successful test calls from the emergency phone to my son's mobile.

[Martin_N]

Can you confirm how you have been able to do that?

^Martin

[Declanworld]

Simply by ringing the number.

[Declanworld]

The engineer hooked up a Motorola FW500 and plugged it into the same socket that's attached to the hub.

[Akua_A]

No problem at all @Declanworld.

Happy to have been able to help with this. Please do not hesitate to contact us if you need any further help.

Thanks, 

[Declanworld]

Thanks but I'm still unsure of the status of the emergency phone in terms of confusion about call-able numbers.  This leads to doubt about potential call charges to non-emergency numbers.

[mpmc]

The phone provided will allow calls to any number while the virgin line from the hub is connected and working, if it stops working you'll only be able to call emergency services, nothing else. This is because the backup phone uses a mobile signal from any network to make the (emergency) call.