Hi, I need to ask for advise here as I tried everything I could.
We haven't used our landline for a while, but I would need it soon. We have a separate socket on the wall and we have a Virgin Media router too. I bought a brand new DECT phone and tried to plug it in into both, but none of them gave me any sign of a live line.
I have watched setup videos and trouble shooting articles, but non of them refers to my problem. My question is if I need to plug the phone into the router or the separate wall socket? That one is at a very different corner of the house far away from where the internet cable comes into the house. Is it possible we have separate phone line and internet? Or shall I try to plug into the router and go from there?