Menu
Reply
Faymclean1
  • 2
  • 0
  • 0
Joining in
273 Views
Message 1 of 4
Flag for a moderator

Scam number

Spoiler
On my bill there was a call for £60 pound to a Nigerian number. I did not make this call, is there anything I can do about it?
0 Kudos
Reply
Zak_M
  • 6.12K
  • 315
  • 545
Forum Team (Retired)
Forum Team (Retired)
266 Views
Message 2 of 4
Flag for a moderator

Re: Scam number

Good morning @Faymclean1

 

Welcome to the forums & thank you for taking the time to post. 

 

I am sorry to hear that you have had some issues with your call charges. 

 

Are you able to let me know how your landline is connected? Is this via the traditional wall socket or via the hub? 

 

Kind regards,

Zak_M

0 Kudos
Reply
Faymclean1
  • 2
  • 0
  • 0
Joining in
260 Views
Message 3 of 4
Flag for a moderator

Re: Scam number

Hi

It is the wall socket

0 Kudos
Reply
Zak_M
  • 6.12K
  • 315
  • 545
Forum Team (Retired)
Forum Team (Retired)
258 Views
Message 4 of 4
Flag for a moderator

Re: Scam number

Thank you for coming back to me. 

 

This defiantly needs investigating further,  I am going to pop you over a PM so that I can get some account information and we can go from there. 

 

Kind regards,

Zak_M

 

 

0 Kudos
Reply