Good morning @Faymclean1,
Welcome to the forums & thank you for taking the time to post.
I am sorry to hear that you have had some issues with your call charges.
Are you able to let me know how your landline is connected? Is this via the traditional wall socket or via the hub?
It is the wall socket
Thank you for coming back to me.
This defiantly needs investigating further, I am going to pop you over a PM so that I can get some account information and we can go from there.