The last 2 days i have received 8 calls from different numbers, all missed as i work, answered one today and says they are virgin media and they have been monitoring My broadband and there are issues, i stopped her there because i took a call in work yesterday which was exactly the same lady and script, i asked how she had my number and the i knew she was not from virgin the line went silent and she hung up same as yesterday at the office.is anyone else having this? All the phone numbers are different beginning with the below
0137322 017098 020868 0189386 0125869 01782
driving me mad, have barred All the numbers but would like to know if i am the only one suffering with this.
I have had no notification form Virgin that my details were leaked so unsure where they got my number from, i have had another 3 calls since my post!! 0133260. 01205484. 0127380, have challenged them as i know my internet and router are fine but they just hang up.😤
There are various numbers listed on the forums which VM use for contacting customers for marketing. However, these cannot be relied on in any way to validate that a call is actually from VM because caller ID is very easy to fake.
If you log into 'My Virgin Media', you can set your contact preferences for VM. If you choose to eliminate phone contact then you would know that any inbound calls claiming to be from VM are very likely to be fake.
I've received a few calls supposedly from VM today about my router causing issues with the network and that I am getting free service until this is resolved (nope!) and if I can just download applications (one being AnyDesk) so that they can remotely access my pc and take me though the issue I'd then be fine. I was passed around a couple of people all saying the same word for word, including that VM advertises on TV, radio and newspaper that they will call customer's from time to time to carry out a service check. When I said I wanted to verify with VM before installing anything the line went dead.
Calls from numbers beginning 01743 246 01743 247 01743 248
Looks like this is happening with a few VM customers.
Thanks for your post on our forums about these scam calls, the information you've provided will surely help others on this thread identify a scam call. We do not ask customers to download software to take control of their computer in any circumstance.
You can report each other their numbers to TPS, they are the uk based organisation that works to combat scam calls such a this.
You can also block their numbers on your mobile so they cannot ring again on that particular number, if you're getting these calls through a landline you can find out how to block them in our handy Landline Guide.
Thanks again for sharing your experience and I am sorry they are calling.