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TinaFS
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Says fault fixed restart equipment?

Hi text to say fault fixed and to restart equipment and wait 30 mins. What do they mean by that? Phone line is not plugged in to router? 

thanks

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Steven_L
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Re: Says fault fixed restart equipment?

Hey @TinaFS,

 

That sounds like it was an area fault that included broadband and tv connections, you wouldn't need to do anything with your phone line.

 

Is your phone line back up and running yet?

 

Regards

Steven_L

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TinaFS
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Re: Says fault fixed restart equipment?

No still not working. Our TV and broadband were fine no problems with them. 

Thank

Tina

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TinaFS
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Re: Says fault fixed restart equipment?

Yes it is now thanks. A engineer was sent to resolve the problem although we didnt see them. Only took 6 days of no landline! 

Tina

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Zoie_P
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Re: Says fault fixed restart equipment?

Hi Tina, I can see you have posted twice regarding this.

Can you please keep to one post.

thanks

Zoie

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