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on 17-01-2021 21:01
Hi text to say fault fixed and to restart equipment and wait 30 mins. What do they mean by that? Phone line is not plugged in to router?
thanks
on 18-01-2021 09:05
Hey @TinaFS,
That sounds like it was an area fault that included broadband and tv connections, you wouldn't need to do anything with your phone line.
Is your phone line back up and running yet?
Regards
Steven_L
on 18-01-2021 10:48
No still not working. Our TV and broadband were fine no problems with them.
Thank
Tina
on 25-01-2021 07:40
Yes it is now thanks. A engineer was sent to resolve the problem although we didnt see them. Only took 6 days of no landline!
on 25-01-2021 08:23
Hi Tina, I can see you have posted twice regarding this.
Can you please keep to one post.
Zoie
