Noni haven't ordered it. As I say, I don't reply to messages without suitable identification in them (and ' Hi it's Virgin Media' doesn't count as identification, and I definitely don't click on random URLs in a message.
Please send me the adapter, or alternatively remove the home phone (and any costs associated with it) from my account as it is pointless anyway. Only 2 people ever call it and they can contact me on the mobile.
Thanks for popping back - once you reply to the text message, we would then go through security with you to confirm you are the account holder and then the adaptor can be sent out to you.
If you wish to change your package and remove the landline then we would invite you to give us a call on 150/03454541111 or pop us a text on 07533051809 so our Customer Care team can run through some package options with you. We're always happy to chat about your account and check for packages that best suit your needs and budget.